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Current Job Openings

Do you want to serve the needs of the Baltimore City community by fostering recovery, inspiring hope and compassion for all?  Come join the BCRI team!  BCRI provides a competitive salary and excellent benefits including health and life insurance, paid vacation and sick time, and ten federal holidays. 

If you are interested in supporting our mission and becoming part of the BCRI team, review our open positions below and send a cover letter along with your resume to BTaylor@BCResponse.org. When submitting this information, include the position of interest, your availability (FT or PT as well as shift(s) to work) and a summary of any recent relative experience.


Mobile Response Team Director

Candidates must be a Maryland Licensed Counselor (LCSW-C or LCPC)

Position Type: Full-Time Salaried

Salary Range: $90,000-$95,000 annually based on experience

Supervision: This position reports to the Director of Clinical Services and Residential Programming, and works closely with the Medical Director, Nurse Coordinator and Director of Call Center and System Coordination.

Job Scope: The primary goal of the position is to provide general clinical and administrative oversight of the Mobile Response Team (MRT) Department and to ensure the continuity of care for clients from hotline and other referral sources to initial clinical assessment, disposition, and possible admission to the hospital emergency department, BCRI’s crisis residential unit, medical withdrawal management residential unit, other community services (residential, out-patient, etc.), or in-home services.

Educational Requirements: This position requires a Master’s degree in psychology, social work or related field from an accredited college or university. Candidates must have an appropriate State License LCSW-C or LCPC and have 3 years of experience post licensure. Maryland Driver’s License is required.

Experience: Extensive experience working with behavioral health clients in acute crisis. Two years of management experience in community mental health is required.

Preferred Experience: At least seven (7) years of experience working within the behavioral health services system and five (5) years

of experience managing administrative and clinical staff performing direct services and providing supervision to others.

 

Mental Health Lead Counselor

Candidates must be a Maryland Licensed Counselor (LCSW-C, LCPC, LCSW-C or LMSW)

Position Type: Full-Time Salaried

Pay Range: $75,000 to $80,000 based on license and experience

Shifts:  Full Time / Mon-Fri 3-11p and 7-3pm

Job Scope: This position will report directly to the Director of Mobile Crisis Services. The primary goal of this position is to assist the Director of Mobile Crisis Services in providing oversight and coordination of the mobile crisis teams. The MCT LEAD Counselor will provide orientation, training, mentorship and support to new MHCs and clinical supervision to LGSWs who are a part of the MCT. To support this goal the following objectives and responsibilities are expected:

Qualifications: The position requires candidates to have a valid Maryland LCPC or LCSW-C license, and a LCPC or LCSW-C approved supervisory credential, two years of management experience and a valid driver’s license.

Experience: A minimum of three years post licensure experience, prior management experience preferred.

 

Mental Health Therapist for Mobile Response Team

Candidates must be a Maryland Licensed Counselor (LCSW-C, LCPC, LCSW-C or LMSW)

Position Type: Full-Time

Pay Range: $34-$36 per hour based on license

Shifts: Monday – Friday (9am to 5pm), (10am-6pm), and (3pm-11pm)

Sunday- Thursday (11pm-7am)

Job Scope: The primary goal of this position is to provide mobile mental health services including evaluation, crisis intervention, referral, and/or treatment to hotline referrals and clients of BCRI. Our Mobile Crisis Team runs in the Baltimore City community. Each Team includes a Mental Health Therapist and a Registered Nurse. Performance is reviewed through employee supervision, evaluations, and client records.

Educational/ Position Requirements: Master’s degree in psychology, social work or a related field, from an accredited college or university. Candidates must have an applicable Maryland State License (LMSW, LGPC, LCSW-C or LCPC). Candidate must be bi-lingual speaking fluently in Spanish and English. Applicant must have a valid MD Driver’s License.

Required Experience: Minimum of two years of post-graduate experience working with individuals in the public behavioral health system is preferable.

 

Call Center Manager

Position Type: Full-Time Salaried

Salary: $60,000 Annually

Job Scope: The goal of the position is to provide general and administrative oversight of the 988 Regional Call Center for the greater Baltimore area under the direct supervision of the Call Center Director. This position includes call monitoring and reviews, ICarol, Behavioral Health Link documentation and data review, assisting with the day-to-day operations in the hotline, and consultation.

Educational Requirements: This position requires a bachelor’s degree in psychology, social work, or related field.

Required Experience: Call center and behavioral health experience required. Knowledge of data systems and programs such as excel.

 

MRT Dispatcher – Call Center

Position Type: Full-Time and Part-Time

Pay Rate: $22/hour

Shifts: Monday – Friday Full Time (7am-3pm), (3pm-11pm), and (11pm-7am)

Saturday – Sunday Part Time (7am-3pm), (3pm-11pm), and (11pm-7am)

Job Scope: The primary goal the Mobile Response Team Dispatcher is to dispatch Mobile Response Teams from calls that are received through the 988 Regional Call Center with Baltimore City, Baltimore County, Howard County & Carroll County. The dispatcher role is responsible for registering client for open access appointments and monitoring the bed registry.

Educational Requirements: High School diploma/GED; AND two (1-2) years of administrative support experience; OR an equivalent combination of education, training, and experience.

 

Hotline Counselor - Shift Lead 

Position Type:  Full-Time and Part-Time

Pay Rate: $24/hour

Shifts: Monday – Friday Full Time (3pm-11pm), (11pm-7am)

             Saturday and Sunday Part Time (3pm-11pm)

Job Scope:  The primary goal of the lead call center counselor position is to provide oversight of call center operations during scheduled shift.  The shift lead is responsible for ensuring that call center operations are flowing and policies are followed.  The shift lead will provide regular updates to the call center manager/director.

Educational Requirements: This position requires a bachelor’s degree in psychology, social work, or related field. 

Experience: Call center and behavioral health experience required.  Knowledge of data systems and programs such as excel.

 

Call Center Counselor

Position Type: Full-Time and Part-Time

Pay Rate: $22/hour

Shifts: Sunday-Thursday Full time (11pm-7am) Monday-Friday Full Time (11pm-7am), (7am-3pm), and (3pm-11pm)

Saturday Only Part Time (11pm-7am)

Saturday – Sunday Part Time (3pm-11pm), (7am-3pm)

Job Scope: The primary goal of the Call Center Counselor is to provide appropriate services to callers across Baltimore City, Baltimore County, Howard County, and Carroll County. These services may include supportive counseling, information and referrals, crisis intervention counseling, suicide prevention and intake screening of callers to the Mobile Teams and other community services.

Educational Requirements: High school diploma; Bachelor’s degree preferred or Individuals with lived experience.

Experience: One year of community mental health experience highly desired or lived experienced

 

Human Resource and Operation Support Specialist

Position Type: Full-Time

Pay Range: $19-$22/hour

Shift: Monday – Friday hours can be flexible but all on-site

Job Scope: As the front-office contact at BCRI, the person in this position will have both administrative and strategic responsibilities, facilitating smooth and efficient business operations. The primary goal is to provide professional service to our employees while ensuring compliance to BCRI’s personnel policies and operational procedures. This includes assisting in both functions such as onboarding new employees, record keeping, payroll, benefits administration along with phone and computer assignments and annual reporting and records from an operational perspective. Additional administrative duties include interacting with callers and vendors, providing positive customer service to all who call or visit BCRI.

Required Experience: Minimum of two years’ Human Resources experience required. Proficiency in HIPAA, ethics, and diversity protocols, with a problem-solving aptitude and thorough knowledge of human resource policies. Excellent communication and interpersonal skills with the ability to prioritize and adapt in a fast-paced environment.

 

Mobile Response Team / Peer Recovery Specialist

Position Type: Full-Time and Part Time

Pay Range: $16.00 to $18.00 an hour

Shifts: Monday – Friday Full time (7am-3pm), (3pm-11pm), and (12pm-8pm)

Saturday and Sunday Part Time (7am-3pm) and (3pm-11pm)

Job Scope: The primary goal of this position is to work in collaboration with the mobile crisis team clinical staff to provide mental health services including, brief crisis intervention, assessment, de-escalation, crisis planning, support focused on maintaining wellness and recovery. The mobile crisis team will respond to Hotline referrals 24 hours a day. Mobile crisis runs in Baltimore City are made as a team including a Mental Health Counselor and a Peer Support Specialist. Work is reviewed through employee supervision, evaluations, and client records.

Qualifications: Candidates must have a high school diploma, but an associate degree is preferred. Peer Support Specialist Certification is required and must have a valid driver’s license. They must have a minimum of two years of experience working in the field of peer recovery. They must have experiential expertise living with addiction and/or mental illness. They must have knowledge of mental health and addiction resources in Baltimore City.

 

Case Manager for LEAD Program

Position Type:  Full-Time Hourly

Pay Rate:  $20/hour

Job Scope: The primary goal of this position is to facilitate, manage and coordinate the linkage to care for individuals living in Baltimore City, who participate in the Law Enforcement Assisted Diversion (LEAD) Program’s case management services with BCRI.  The LEAD program is a pre-booking diversion pilot program that seeks to divert low-level offenders from arrest and instead links them to intensive case management services which offers support and linkage to substance use and mental health treatment delivered within a harm reduction framework.  

Educational and Experience Requirements:  This position requires at least one year of working in the mental health and/or substance use field and a bachelor’s degree in mental health or human services.   Experience working with individuals who are street homeless, and the ability to work with multiple projects and demonstrate a strong commitment to teamwork.  Applicant must have a valid driver’s license, personal vehicle to deliver services and proof of vehicle insurance.

 

LEAD Peer Recovery Specialist

Position Type: Full-Time

Pay Range: $16.00 to $18.00 an hour

Shifts: Monday – Friday Full-Time (10am-6pm)

Job Scope:   The primary goal of this LEAD Peer Recovery Specialist position is to assist the LEAD targeted case managers, to facilitate, manage and coordinate the linkage of LEAD clients with other service providers, recovery agencies and institutions.  The LEAD Peer Recovery Specialist will also provide effective and ethically appropriate services to peers that include peer advocacy, mentoring, coaching, education, support, and wellness and recovery.

Educational Requirements:  Candidates must have a high school diploma but an associate degree or B.A is preferred. Peer support certification is preferred. Applicants must have a valid driver’s license, and a clean driving record.

Experience: Candidates must have experiential expertise living with a mental health and/or substance use disorder and be knowledgeable of the integrated services provided by the public behavioral health system in Baltimore City. Individuals must be knowledgeable on the Recovery Model, Person-Centered Care and that are WRAP trained are given priority.   

 

 

 

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