In 2019, our hotline staff answered over 35,000 calls. Over 1,200 of these callers expressed suicidal thoughts. We helped them through their crisis.
Last year we treated nearly 700 individuals on our crisis residential unit. About 70% were diverted from hospital emergency rooms. We helped them gain purpose.
In 2019 nearly 800 people received residential substance use services, with nearly 100% moving to the next level of care upon discharge. We helped them get clean.
In 2019 our ALI staff tested over 8,000 city individuals for HIV and Hepatitis C. We helped them learn their health status.
In 2019 our case managers had over 2,000 encounters with Baltimore City residents where they live in the community. We helped them make connections to stay in care.
Since beginning in 2017, BCRI's LEAD and CRT staff has worked with the BPD to keep nearly 300 individuals out of the prison system. We helped them get the services they need.
Last year BCRI outreach and education events reached over 5,000 people in the community. We're helping individuals learn how to improve their health.